frequently asked questions
What is the return policy? All purchases represent a commitment on the part of the buyer to be one of the very exclusive group of collectors of my work. I do realize that sometimes things look different in person, and there are always alternative options available.
What if the size or color isn't exactly what I want? I'll be happy to discuss an alternative piece, or a commission to work with certain size and color interests. The buyer will absorb all return shipping costs, as well as any additional costs that might be incurred for the execution of a commissioned piece. A special size may add to the cost of materials and framing.
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Can I try out a painting and see how it looks before I make a commitment? Of course, I'll send a painting out on approval just to make sure the size and color will be perfect. The transaction will be handled as a purchase until I receive word that the sale is finalized, or another piece might be more suitable, or that no painting I could supply would be suitable. I will request that correspondence be maintained throughout this process, so I can be made aware of any concerns and decisions. The cost of return shipping and insurance will be at the expense of the client, and I will issue a refund once the painting has been returned within a reasonable amount of time (typically within 2 weeks or so) in the exact same condition.
How can I see more of your work in person? You could come to my studio to view some paintings, but I would probably suggest that I bring a collection of work to your home so you can see the work in the setting where it would be displayed. It's really the only way you can be sure about the size and scale and color, and it's important to me that you be thrilled with your new acquisition. I'm willing to drive any reasonable distance to show you as much of the collection as you might want to see, typically within a three hour drive from my studio, which includes everywhere from Connecticut down to Washington, DC and the surrounding areas.
How do I care for the painting? These paintings are oil paint on stretched linen canvas. The surface is very durable, and needs very little care. The surface of the painting can be dusted or lightly cleaned with a soft, damp cloth, and you can use furniture polish on a cloth to dust the frame, being careful not to apply furniture polish to the paint surface.
What's the best way to hang a painting, is there any considerations of how and where to hang it? The best place for the painting is in a well lit location, but preferably not in direct sunlight. Typically two picture hangers are sufficient to support the weight of the painting in drywall, and it is not necessary to anchor the fittings or to locate the fittings on a wall stud. It's not necessary to center the painting on a wall, and usually it looks best when centered on a table or couch, or on a certain area of seating or viewing. If I am delivering the painting in person, I'll be more than happy to install it for you.
Contact me to discuss any and all details concerning your interest in a piece.
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Telephone 610-864-3500
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